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Configuration Management Training Foundation


Training Dates

Important Notice
CMTF Classes Now Available Through Virtual Training

All CMTF CM & DM course offerings and Certification Programs are now available through Virtual Training

Virtual Training classes are conducted live, not a recording. Our lead instructors, Mr. John M. Roberts, Level Five Preeminent Advisor CM & DM, and SME Mr. Steve Sigmon, with over 30 years experience, will be your host instructors. You receive the same course material and handouts, lecture, certification, and motivating experience our customers have come to expect. We have taught over 1,000 classes in 20 countries. This means our instructors can answer your questions. And because of our level of experience, we are able to pass on relevant real world knowledge of CM tools, process implementation, assessments, improvement, and how to implement the latest technology and initiatives. All this makes for an engaged learning experience, and this is what sets CMTF apart from the others.

An initial schedule of Virtual Training classes has been posted. Due to the overwhelming response, additional Virtual Training classes will be posted shortly for the fall. As expected, we have received very positive feedback on our virtual training. For students already on course waiting lists or impacted by rescheduling, you will be notified in the coming days concerning the new schedule. Upon registration, we will provide you with complete instructions for participating in our Virtual Training classes and taking the certification exams. The process is very simple and easy to follow. Virtual Training classes for the USA are scheduled between 11:00 AM and 4:00 PM EST. New Virtual Training classes for Australia, Fall 2020, will also be posted soon.

These are unusual times, and it is not certain when things will return to the way there were. Travel restrictions and social distancing have us looking at different ways to continue our lives and work. CMTF will resume In-Person courses as soon as that is possible. For now, Virtual Training is a good solution for both open Public Classes, and On-Site training.

Register By Phone: Call Tracie at 530 893-1766

On-Line Registration: Fill out form available here - On-Line Registration


What Is Configuration Management?

Configuration Management is a key process enabling integrated product and process development and support.

A “configuration” is a relative arrangement of interconnected parts forming a system or piece of equipment. Everything in the universe has a configuration, including you and me. The process for controlling configurations is called Configuration Management, CM for short. CM is one of the natural laws that bring order from chaos. The average person does not give it much thought, but it’s always there in the background. Skydivers are instantly introduced to the effects of gravity the moment they step out of a plane. Likewise, when organizations design, develop, manufacture, assemble, test and maintain products they quickly run into the need for CM.

Experience has shown that CM is comprised of certain immutable laws just like the laws of physics. But instead of calling them laws, we refer to them as elements or functions. Five of these functions form the core of CM. They are generically called Configuration Management Planning and Management, Configuration Identification, Configuration Change Management, Configuration Status Accounting, and lastly Configuration Verification and Audit. These core five are the foundation of CM, but not the complete process.

Configuration Management is comprised of the five core functions plus additional considerations

Configuration Management Planning

Configuration Management Planning and Management

Planning is necessary because CM implementation must be tailored to fit different environments. If you don't plan it will not happen. A CM Framework comes from requirements found in various sources such as contracts, standards, initiatives, regulations and policy. The output of Planning is typically a CM Plan. Every program should have a CMP. After planning comes implementation, control, process improvement and management of your CM program. The 649-1 standard moved some configuration control tasks to this planning function.

Configuration Identification

Configuration Identification

Identification is very important. You can’t control something that has not been properly identified. How many User IDs and passwords do you have? Too many … that is an example of identification gone wild. Our job starts with identifying what we want placed under CM, those things are then identified as Configuration Items. Next we identify product structures, configurations, and baselines. And we also ensure proper identifiers are assigned to hardware, documentation, software versions, and changes, just about everything.

Configuration Control

Configuration Change Management

Also called Configuration Control by some organizations that have not adopted 649-B … Configuration Change Management includes running Configuration Control Boards and processing changes, controlling baselines, and dealing with non-conformances. CM plays a vital role as the gatekeeper for all change activity within an organization. The CM change process should be tailored to facilitate both engineering, service and sustainment projects. Many disasters in the news are the product of poor Configuration Change Management.

Configuration Status Accounting

Configuration Status Accounting

Configuration Status Accounting (CSA) is the reporting function of CM. Some reports are required by contract, and others are for management. CM is responsible for gathering data and metrics and creating CSA reports full of green, yellow and red dots. Management then spends extensive time trying to change red dots to yellow and yellow dots to green. I know your laughing! But this keeps them busy and out of our way. Many reports reconcile the build standard and build state of a system as well as track changes through incorporaton.

Configuration Verification and Audits

Configuration Verification and Audit

CM is responsible for two configuration audits, the Functional and the Physical. When the first production system is ready a Functional Configuration Audit is conducted to ensure a system actually functions correctly. Test results are compared to requirements and any non-conformance is marked for action. This is typically followed by a Physical Configuration Audit to establish the systems Product Baseline, which is used for sustainment and controlling future changes. Software goes through a simular verification process prior to release.

Configuration Management Planning

Management Responsibility

Just as a Navigator is responsible for getting a ship to its intended destination, Management is responsible for getting an organization or program where it needs to go. They are in charge and they hold the purse strings. Without proper Management support Configuration Management or any discipline for that matter is destine for failure. The first and most important job of the CM Manager is to win executive support and make sure they are committed to CM. If you fail, then nothing else really matters.

Configuration Management Planning

Software Configuration Management

Software is becoming increasingly more important and a larger piece of every system. And many people are predicting that in the near future everyone will code. This means Software CM is in demand and a skill every CM practitioner should acquire. The five functions of CM all apply to software, but both hardware and software environments have unique requirements that must be addressed. At CMTF we recognize those differences and offer a stand-alone SCM course and certification. Scrum and Agile development training will often omit Software Configuration Management from their course. This is by mistake. Our course fills in all that relevant SCM information you may have missed in other training, and is extremely important for anyone developing software today.


CMTaskware CM Zip & DM Zip Update

CMTaskware.com

CMTaskware.com online by 1st quarter of 2019!


Development has taken much longer than anticipated. Can you image that! But, we are making progress. The site is intended to be a one stop portal for people working in many fields. Everyone is welcome, it doesn’t matter what training, association, or certification you have. Please be patient, it is taking a considerable amount of effort to develop, but it should be worth the wait.


CM Zip

CM Zip planned Beta release, 2nd quarter of 2019


CM Zip Is a multi-purpose tool designed for the CM students and professionals. CMTF is bringing the future of training and mentoring to our students. One of the problems with on-line training, and the way students are taught in the typical seminar, is information retention is very short term. Starting in 2017, our students will use CM Zip during our training to support our lectures, help them study for certification exams, and facilitate long term retention of what they learn in the course. After the training, CM Zip will guide them through their every-day CM Implementation decisions.


DM Zip

DM Zip planned release, 3rd quarter of 2019


DM Zip is a Technical Data Management planning tool CMTF is currently developing. The typical program today has hundreds of categories of CDRLs and thousands of deliverables that must be prepared, released, submitted, approved, and archived. DM Zip is a CDRL planning tool in the early stages of development. Like our other tools it is based on a short computer assisted interview which forms the basis for the planning output such as a Data Management plan.


CM Standards & CM Handbook

SAE EIA-649 CM Standard Rev C


The new Rev C update to 649 is here. Hats off to those who worked on the update. The Rev C fixes many of the issues with 649, but not all of them. Let me explain. There are some fundamental flaws with 649, that are not the fault of those working on the update. Typically, implementing a standard is a fairly straight forward task. Surprisingly, that is not possible with 649.

What makes a standard so important is that they take a subject matter and differentiates between what is required and what is optional or can be tailored. A standard by definition, is intended to be a requirements/compliance document. A standard does this through the use of modal verbs, such as “must, shall, may.” If a statement says “Must,” it is a mandatory and auditable requirement, and recognized by the US Supreme Court as such. The term “May” grants permission, but is not a requirement. I have helped author, and worked with CM Standards for over three decades. 649 is the first CM Standard, or any standard I am aware of, with so few “Must” and “Shall” statements, that you can count them on one hand.

This is not good because it marginalized CM, howbeit unintentionally. When the authors working on commercial initiatives such as ITIL, or methodologies like Agile and Scrum, with no hands-on CM experience, look at 649, a CM standard, with no firm requirements, then they feel empowered to remove CM from the playing field. Then they make bad decisions, like giving change authority to other functions that don't know CM, and don’t understand how to do it right in a Service environment. This is exactly what has happened to CM with ITIL. And this has caused a lot of confusion.

Instead of using shall statements, 649 is written around CM Principles, the first of which comes from my seminars over twenty years ago. I still have the “transparency” to prove it! These principles are called “statements of fact” in the standard. However, facts are debatable. In court, legal teams for both the plaintiff and defendant use the same set of facts to try and sway the jury to reach opposing verdicts. To avoid this debate, subject matter standards are written as requirements documents, with modal verbs. 649 is not a requirements document, as it clearly states. 649 is divided into “informative” (nice to know) and “nomative” sections (required to claim conformance with the standard). But without shall statements, 649 becomes a guide, not a standard. This makes 649 Implementation very subjective, and no longer a legal binding “standard framework” for implementing CM. This opens the door for too much tailoring, which then compromises good CM practices. When that happends, you can end up with a situation where you are delivering production equipment before you have set your baselines or conducted Configuration Audits.

To address the requirements issue, accompanying standards, 649-1 and 649-2, for the US Military and NASA respectively, have been released. And these do contain shall statements. However, it would take about 20 more CM requirement standards to cover the most common CM industries. So this decision to create a CM Standards without CM requirements, might not have been such a good idea. Industries like Rail, IT, Medical, Energy, etc. do not have a companion requirements standard, so they still have an issue whith how to implement 649. And even 649-1 and 649-2 do not address all the CM requirements for those in Military and NASA doing oversight and quality assurance of contractor CM implementation, let alone their own Customer CM programs.

There is another issue with implementing 649. Whole new industries have arived since the first draft of this standard. This is a twenty year old standard. Few people know that work began on 649 way back in 1995. Even with the new update, and good fixes, it has fallen behind. We have new challenges for which CM practitioners need direction from a standard. For example, some commercial companies installing and maintaining Networks for the Military are unfamiliar with how CIs are used In-Service. Consequently, they either have no CI’s, or far too many. And CM has really grown over the past few decades. CM is no longer comprised of only five functions. Key CM issues, like how to differentiate between Engineering CM and Service CM, Software CM and IT Network CM, Model Based System Engineering, Agile, Scrum, SecCM, RMF and NIST, Virtualization and VMM CM, all important new CM challenges, but missing from 649.

The bottom line is, the new revision of 649 has just arrived, and it is already in need of an update. The publisher plans updates every five years. I think that is too far apart. I think I just head a collective grown from the G-33 committee members who are clearly looking forward to a break.


649-1 CM Requirements for Defense Contracts


SAE EIA-649-1, Configuration Management Requirements For Defense Contracts, defines requirements for a defense enterprise implementation of the ANSI/EIA-649 Configuration Management Standard in an Acquirer/Supplier contractual relationship. 649 is a non-government standard void of mandatory shall statements, which are the basis of any contracted CM Program. That is why 649-1 is so important. It fills the gaps between CM Functions to Principles in 649-B and contract tailored CM requirements and implementation tasks.

The release of 649-1 brings both good and bad news. We now have a set of CM requirements that can be contractually imposed on defense suppliers. But that requires completion of the 649-1 ANNEX A Tailoring Worksheet, a daunting task for even an experienced CM SME. All those CM requirements must be tailored by the Acquirer. And the Supplier must respond to those contract obligations with a complaint Configuration Management Plan and implementation tasks. In addition, commercial enterprises, or those not in an Acquirer/Supplier role, are still without any guidance on how they can get actionable requirements and CM tasks out of 649, since 649-1 is for defense.


SAE EIA-649-2 Configuration Management Requirements For NASA


NASA has replaced their CM standard with SAE EIA-649B. 649 organizes CM around five CM functions and 37 CM principles, but in a slightly different manner than traditional CM which formed the basis of Std-0005. Consequently, a new CM product, EIA 649-2 Configuration Management Requirements For NASA, restructures NASA CM around the 649 framework, yet addresses their unique environment. NASA knows CM, and they do a very good job at implementing CM. Everyone should have a read through 649-2. I prefer the content of 649-2 over 649-1. However, I think the tailoring Annex A found in the -1 would be a great addition to NASA's -2.


GEIA-HB-649 Configuration Management Handbook


In the past, there were two CM Handbooks, MIL-HDBK-61A, and GEIA-HB-649. One was more in line with the old traditional way of doing CM, and one followed 649. This new handbook harmonizes and consolidates the content of both books into a single handbook and new companion for SAE EIA-649. This is a great CM resource. Well done, very comprehensive, with lots of good CM information. Props to those who work so hard on putting this together. I highly recommend you pick up a copy, and start indexing topics of interest.


The Problem With Configuration Management Standards Today


As stated, 649 is not a CM requirements standard. 649-1 and 649-2 are intended to fill the role of requirements standards, but they are based on the limitations of 649, and incorrectly use the word "shall" instead of "must." Consequently, a comprehensive up to date requirements standard for Configuration Management does not exist today. The reason for this, is that with the end of the non-profit EIA organization some time ago, and the closure of the defense standards office, the stewardship role of CM and many other standards, was placed into the hands of publishing/marketing companies and for profit enterprises. This creates a vast breeding ground for conflict of interest, by those running the committees developing and revising the standards, and those seeking to benefit from their role in the process. Government, military, and industry organizations then adopt and impose these standards, based on copyrighted principles, effectively shirking their responsibility over these key subject matters, and granting ownership and control to profit driven publishers and marketeers.

The following is a short list of a few of the key systemic problems associated with the process in which CM and other standards are currently developed:

  • Standards should be available to everyone free of charge.
  • It is ill-advised to place the control of our standards in the hands of profit driven publishers and marketeers.
  • Standards are best developed by experts with real experience.
  • Standards should be developed in an international forum.
  • Copyrighted principles in standards used by defense is just wrong.
  • Currently there is rampant conflict of interest; with who/how standards are developed.
  • A five-year standard review cycle is non responsive to change, and the review takes too long; revision out of date upon release.
  • “Must” is the only word that imposes a legal obligation; the U.S. Supreme court has ruled “shall” is not a legal obligation.

I am hopeful that all these issues can and will be addressed and fixed in the near future.


CMTF

Configuration Management Training Foundation

The Configuration Management Training Foundation (CMTF) was founded by Mr. John Roberts in 1993. CMTF is the largest Configuration Management training company in the world. We have trained longer and trained more CM professionals than any other organization. CMTF also has the longest running CM certification program. This means CMTF knows how to conduct training, you will be in good hands at one of our seminars.

We only use true subject matter experts to teach our courses. And this is what really differentiates our classes from all the others. Our speakers have years of hands on experience in CM or their respective subjects, and they all have years of teaching experience. You can learn something from any speaker. But our courses have been compared to drinking from a fire hose of information.

Mr. John Roberts

A leading expert and sought-after speaker, Mr. John M. Roberts has presented over 1000 Configuration Management seminars at Universities, to in-house clients, and at public seminars across the U.S., Europe, Canada, Mexico, Australia, the Middle East, and South Africa. Thousands of Industry, Defense and Government professionals have benefited from his unique combination of dynamic communication skills, technical knowledge and experience.

Mr. Roberts has over thirty-five years of Configuration Management experience on hundreds of commercial and military projects at Northrop, Allied Signal, and the Lockheed Skunk Works, where he was the CM Manager on the F-22 Raptor development program. Mr. Roberts is founder and president of the Configuration Management Training Foundation and the the primary architect of the CMTF CM Certification Program, the longest standing and leading CM certification program in the world. Mr. Roberts is known world-wide for his top level executive briefings and unique insite on the future of technology and CM.

Mr. Roberts was recently granted the title, “Pre-Eminent Advisor (Level 5), for Data and Configuration Management, and Technical – Configuration Management." This is a very rare and prestigous achievement, granted to a CM Professional. We are greatly honored. This level of recognition is a great step forward for the whole CM community.

John Roberts Experience

Meet our executive team

The CMTF executive team has a world of experience. We understand training. Primarily a technical training company, CMTF offers a wide variety of courses both on site and at public locations. We provide consulting, assessments, and executive briefings. We are also developing first of a kind task planning tools. In the very near future we will expand our executive team to meet the current growth in demand, such as workshops on CM Implementation Planning and courses taught in Spanish.

John Roberts

PRESIDENT & FOUNDER CMTF
INSTRUCTOR
900 CLASSES AND GROWING
30 YEARS CM EXPERIENCE

Tracie Roberts

SENIOR VP CMTF
CHIEF OPERATING OFFICER
ASK TRACIE FOR A DISCOUNT!
20 YEARS RUNNING CMTF

Andrew Short

OWNER CROWN MANAGEMENT
CONSULTANTS, AUSTRALIA
DIRECTOR & CMTF PARTNER
30 YEARS MOD EXPERIENCE

Steve Sigmon

LEVEL III CMTF CERTIFIED
INSTRUCTOR
15 YEARS TEACHING
30 YEARS CM EXPERIENCE


Our Clients

Configuration Management, like Quality, applies to every enterprise. In fact these two processes go hand in hand. Consequently our Clients include most government and military agencies as well as a diverse range of commercial industries such as medical, banking, manufacturing, software development, energy, transportation and academia. This is just a small sample of our clients:

Government Agencies

NASA, FBI, FEMA, USCG, BLM, USGS, FAA, NHTSA,
FDA, IRS, BIA, DEA, Federal Reserve System, SBA,
DISA, VHA, USPS, NTSB, NRC, Homeland Security

Major Corporations

Boeing, Northrop Grumman, BAE, GD, Lockheed Martin, L3, Google, Raytheon, Cisco, Apple, Microsoft, Adobe, Harman/Becker, Disney, Sierra Nevada, AST, SAIC

Military Forces

Army, Marine Corps, Navy, Air Force, Army Reserve,
Air National Guard, NATO, ADF, RAN, RAAF, RSAAF,
MOD, SAF, NAF, IDF, SANDF, FAF, IAF, Bundeswehr

Research Medical Financial Other

JPL, NIF, Caltech, GU, Teruma Cardiovascular, Karcher, SE,
BAH, ARUP, ReliabilityFirst, Aurora Sciences, Bridges,
Salient Federal Solutions, BAH, Zions Bancorporation

clients
clients
clients
clients
clients
clients

CMTF Partners
A world of opportunities await you as a CMTF Partner!
Host our courses in your country or partner on our CMTaskware tools. Contact Us

CMTF Partner Crown Management Consultants


Crown

Give your business a global reach with Crown Management Consultants services.

For nearly two decades CMTF has benefitted from a long-standing association with Canberra based Crown Management Consultants. All of our training and consulting in East Asia, Pacific Regions, and the Commonwealth are managed by Crown.

Crown Management services include project support in addition to training services. The Crown professional staff have considerable expertise in all facets of Project Management across all stages of the procurement lifecycle. All of their consultants have over twenty years’ experience in management disciplines within major Defence and Aerospace projects as well as within Defence’s minors and in Sustainment areas.

If you would like to inquire into our current course offerings in Australia or procure the world-class services of Crown Management please visit them at Crown Management Consultants or contact Crown Director and founder Mr. Andrew Short.

CONTACT:
Andrew Short
0418 601 567
andrew@crown-management.com.au

Thousands of happy clients!

Crown Management Consultants is a consultancy firm with a proven track record utilizing experienced professionals specializing in:

  • Project Management
  • Project Scheduling
  • Earned Value Management
  • Integrated Logistic Support
  • Configuration Management
  • Quality Assurance

CMTF Partner VisibleThread


Crown

For a limited time only VisibleThread is available to CMTF students at a greatly reduced price.

At CMTF we highly recommend VisibleThread as the perfect tool for Configuration Managers, Data Managers, and anyone preparing or reviewing CDRL submittals, including customers, contractors, and suppliers. With a single click you can generate a first pass MS Excel Compliance Matrix from any contract, Mil Std, CDRL, DID, or requirements document. This Compliance Matrix is then converted to a dictionary of terms, phrases and outline structure, which can be run against CDRL submittals for compliance, language, and outline format compliance checking.

How did I discover that Mil-Std-973 has 680 shall statements while EIA 649-B only contains 5? I ran those documents through VT and in less than 60 seconds I was given a report with every instance of the word “shall” in both documents. Try doing that manually. VT is not only the best proposal preparation tool, it also fully automates the CDRL review process. In the coming months CMTF will develop and post custom dictionaries for common standards, initiatives, and CDRLs and offer them as downloads on the student resources section at CMTF.com and CMTaskware.com.

Don’t miss this fantastic opportunity to automate your TDM system with VT for only $1,500! Offer good for CMTF students only. A tool that otherwise would cost much more for a limited time only offered at a fraction of the normal price. Think of the process efficiency, scan plans, specifications, design documents, proposals, any CDRL submittal with the push of a button, and in seconds you can discover passive language, bad language, requirement compliance, format compliance, it is the most amazing tool I have ever used. And the learning curve is only a matter of a minutes. If you would like to inquire into VisibleThread please visit them at VisibleThread.com. To start using VT now contact Rowland Bradley at 202 438-5088, Rowland.Bradley@visiblethread.com, or just download the Compliance Management Subscription Form and submit it along with your check to:

VisibleThread
1101 E. 33rd Street
3rd Floor, Suite #C300
Baltimore, MD 21218

Gem of a tool from Dublin, Ireland!

Anyone preparing or reviewing CDRLs as well as CM / DM Managers and IPT members need this tool:

  • Automate the CDRL preparation and review process
  • Review Plans for compliance, language and structure
  • RFP & Bid Proposal development and review
  • Doc qualitative and structural analysis
  • Web governance & audits
  • Marketing & communication clarity grader